Beachfront Villa at Ritz Carlton Resort

OCEAN VILLAS – HOUSE RULES & GUEST INFORMATION E Komo Mai ~ Welcome! Mahalo for choosing Ocean Villa 107. We hope you enjoy a relaxing and memorable stay. Please review the information below to ensure a smooth and enjoyable visit. ACCESS, KEYPAD & GATES Door Keypad:
You will receive a unique door code before arrival. Gates:
The same code will open the pedestrian, pool, and beach gates.
Please ensure all gates are securely closed after entering or exiting. PARKING Assigned Stall: Reserved Stall: #49 The Ocean Villa Parking Pass must be displayed on your dashboard at all times.
Vehicles without a visible pass may be towed. Guest Parking: Guest stalls are located outside the gate (free). Turtle Bay Hotel parking is also free for visitors. SMOKING, PETS & PARTIES Smoking is NOT allowed anywhere inside the unit or on the lanai. Pets are NOT allowed. Parties or large gatherings are prohibited. CLEANLINESS & PEST PREVENTION Hawai‘i’s tropical climate attracts insects. To maintain a pest-free Villa: Keep the unit free of crumbs Store all food in sealed containers or in the refrigerator Take out excess trash or take-out boxes promptly Important:
Do NOT eat on the couches or beds.
Crumbs attract tropical bugs. AIR CONDITIONING If A/C is OFF upon arrival, turn it on using the switch in the laundry closet (right side). Directions are inside the panel. If the patio door is opened, the thermostat automatically shuts off. Please help conserve energy by turning off A/C when leaving the Villa. QUIET HOURS Property Quiet Hours: 10:00 PM – 8:00 AM LAUNDRY & SAND CARE Do not use detergents containing bleach or Oxi—they stain towels Shake sand off towels outside before washing Remove sand and shells from swimwear and pockets before entering the Villa or shower
Sand damages plumbing and appliances—your care is appreciated. TRASH & TOILETS Trash:
Dispose of trash in the dumpster adjacent to the parking area near guest stalls.
Do not leave trash bags outside your Villa. Toilets:
Do not flush: Feminine products Disposable or “flushable” wipes Paper towels or trash Only toilet paper should be flushed. HOUSEKEEPING We provide basic household supplies for the first day or two of your stay.
Additional maid service is available for a fee—please contact us to schedule. ITEMS ON LANAIS, WINDOWS & ENTRYWAYS To preserve community appearance and safety: Nothing may hang from windows or lanais (towels, clothing, etc.) Entryways and sidewalks must remain clear Please do not store boogie boards, snorkel equipment, bikes, or trash bags outside doors SKATEBOARDING Skateboarding is not permitted anywhere on property grounds. SWIMMING POOL RULES Pool Hours: 8:00 AM – 10:00 PM No lifeguard on duty Children under 14 must be accompanied by an adult No food within 6 feet of the pool No glass of any kind within the pool area Infants & toddlers must wear waterproof swim diapers Please follow all posted pool rules. BBQ AREAS BBQ Hours: 10:00 AM – 10:00 PM Grills are first come, first served Cooking time is limited to 45 minutes Please clean grills after each use If a grill is not working, contact Security TURTLE BAY RESORT Please note: Turtle Bay Resort pools are for resort guests only Turtle Bay Spa, Golf Courses, Restaurants, and Bars are open to the public
Reservations are recommended