Turtle Bay Ground-Floor Condo Retreat

ACCESS & PARKING Door Keypad
Open the screen door to access the keypad. Your personalized code will be sent in your “Before You Arrive” email. Gate Code
The provided gate code will allow access to Kuilima Estates West during your stay. Assigned Parking
Your stay includes one designated parking stall. Guest Parking
One complimentary guest parking stall is available on a first-come, first-served basis. Parking Passes
One parking pass and one guest pass are provided inside the unit.
These must be displayed at all times.
Replacement cost: $50 per pass. CLEANLINESS & PEST PREVENTION Hawai‘i’s tropical climate attracts insects, and we work hard to keep the unit pest-free. Please help by: Keeping the unit free of crumbs Wiping counters and sinks after preparing or eating food Storing all food in sealed containers or the refrigerator Not leaving dirty dishes or food containers out Taking out excessive trash and take-out boxes promptly Important:
Please do not eat on the couches or beds. Crumbs attract bugs. If excessive garbage or dirty dishes are found at checkout, an additional cleaning fee may apply. AIR CONDITIONING To conserve energy and maintain comfort: Close all doors and windows in rooms where A/C is running Turn off all A/C units when leaving the house QUIET HOURS Please respect community quiet hours:
9:00 PM – 8:00 AM SMOKING, PETS & PARTIES Smoking is not permitted inside the unit or on the lanai Pets are not allowed Parties and large gatherings are prohibited LAUNDRY & SAND CARE Do not use detergents containing bleach or Oxi (they stain towels) Shake towels outside before washing Remove sand and shells from clothing and swimwear before entering the home or shower Excessive sand damages plumbing and appliances—please be mindful TRASH & TOILETS Trash:
Dispose of all trash in the dumpster located next to the parking area. Toilets:
Do not flush: Feminine hygiene products Disposable or “flushable” wipes Paper towels or trash Only toilet paper should be flushed. HOUSEKEEPING We provide basic household supplies for the first day or two of your stay.
Additional cleaning service is available for a fee—please contact us to schedule. NOT ALLOWED Hanging towels or clothing on lanai railings Skateboarding anywhere on the grounds POOLS, TENNIS COURTS & BBQ AREAS Pools: Three pools are available for guest use Hours: 9:00 AM – 9:00 PM No lifeguard on duty No glass permitted One pool rotates weekly as Adults Only—please check posted signage Tennis & Pickle Ball Courts:
Open to guests. Please follow posted rules. BBQs:
Charcoal BBQs are available in the pool gazebos (first come, first served).
Please bring your own charcoal. TURTLE BAY RESORT Please note: Turtle Bay Resort pools are for resort guests only Turtle Bay Spa, Golf, Restaurants, and Bars are open to the public
Reservations are recommended.